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This cookie policy was last updated on 06/02/2023.
We attach great importance to the secure, transparent, and confidential collection and processing of your personal data. In particular, we want to protect the data of, among others, our customers, subcontractors, and suppliers against loss, leaks, errors, unauthorized access, or unlawful processing. We would like to inform you through this Data Protection Notice about the collection and processing of your personal data. We ask that you read this Data Protection Notice carefully, as it contains essential information about how your personal data is processed and for what purposes. By providing your personal data, you explicitly acknowledge that you have read this Data Protection Notice and explicitly agree to it, as well as to the processing itself.
This notice applies to all services provided by us and, in general, all activities we carry out.
When collecting and processing your personal data, we comply with Belgian regulations regarding the protection of personal data, as well as the General Data Protection Regulation (“GDPR”) since its implementation on May 25, 2018.
When collecting and processing your personal data, we comply with Belgian regulations regarding the protection of personal data, as well as the General Data Protection Regulation (“GDPR”) since its implementation on May 25, 2018.
5.1 Customer Data
As part of our services and activities, we collect and process the identity and contact details of our customers and clients, their staff, employees, agents, and other useful contacts. The purposes of these processing activities are the execution of agreements with our customers, customer management, accounting, and direct marketing activities such as sending promotional or commercial information. The legal bases are the performance of the agreement, the fulfillment of legal and regulatory obligations (such as the 30bis reporting of works), and/or our legitimate interest.
5.2 Supplier and subcontractor data
We collect and process the identity and contact details of our suppliers and subcontractors, as well as their (sub)contractor(s), their staff, employees, agents, and other useful contacts. The purposes of these processing activities are the execution of the agreement, management of suppliers/subcontractors, accounting, and direct marketing activities such as sending promotional or commercial information. The legal bases are the performance of the agreement, the fulfillment of legal and regulatory obligations, and/or our legitimate interest (such as for direct marketing). For direct marketing activities by email (such as newsletters or event invitations), consent will always be requested, and it can be withdrawn at any time.
5.3 Employee Data
We process the personal data of our employees in the context of personnel management and payroll administration.
5.4 Other Data
In addition to the data of customers, suppliers/subcontractors, and employees, we also process personal data of others, such as potential new customers/prospects, useful contacts within our sector, network contacts, experts' contacts, etc. The purposes of these processing activities are in the interest of our activities, direct marketing, and public relations. The legal basis is our legitimate interest or, in some cases, the performance of an agreement.
We retain and process personal data for a period necessary to fulfill the purposes of the processing and based on the (contractual or non-contractual) relationship we have with you. Customer data and data from suppliers or subcontractors will, in any case, be deleted from our systems after a period of 10 years following the termination of the agreement or project, unless there are specific legal obligations to retain the data longer or in the event of an ongoing dispute where the personal data is still necessary.
In accordance with and under the conditions of Belgian privacy legislation and the provisions of the General Data Protection Regulation, we inform you that you have the following rights:
We make every effort to handle your personal data carefully and lawfully in accordance with applicable regulations. However, if you believe your rights have been violated and you are not heard within our organization, you are free to file a complaint with:
Commission for the Protection of Privacy
Drukpersstraat 35, 1000 Brussels
Tel. 02 274 48 00
Fax. 02 274 48 35
E-mail: commission@privacycommission.be
You may also contact a court if you believe you would suffer damage as a result of the processing of your personal data.
Certain personal data collected by us will be forwarded to and possibly processed by third-party service providers, such as our IT supplier, accountant, ...
It is possible that one or more of the aforementioned third parties are located outside the European Economic Area (“EEA”). However, personal data will only be transferred to third countries with an adequate level of protection.
The employees, managers, and/or representatives of the above-mentioned service providers or institutions and the specialized service providers appointed by them must respect the confidential nature of your personal data and can only use this data for the purposes for which it was provided.
If necessary, your personal data may be disclosed to other third parties. This could occur, for example, if we were to reorganize completely or partially, transfer our activities, or in the event of bankruptcy. It is also possible that personal data must be transferred pursuant to a court order or to comply with a specific legal obligation. In such cases, we will make reasonable efforts to inform you beforehand about this disclosure to other third parties. However, you will acknowledge and understand that this may not always be technically or commercially feasible or that legal restrictions may apply in certain circumstances.
Under no circumstances will we sell or commercially provide your personal data to direct marketing agencies or similar service providers unless we have your prior consent.
We take the necessary technical and organizational measures to process your personal data at an adequate level of security and protect it against destruction, loss, falsification, alteration, unauthorized access or disclosure by mistake to third parties, as well as any other unauthorized processing of this data. Under no circumstances can we be held liable for any direct or indirect damage resulting from incorrect or unlawful use of the personal data by a third party.
For the processing of your personal data, we grant access to your personal data to our employees, staff, and appointees. We guarantee a similar level of protection by making contractual obligations enforceable against these employees, staff, and appointees, which are similar to those in this data protection notice.
If, after reading this notice, you have any further questions or comments regarding the collection and processing of your personal data, you can contact: